Project context
Organisational development and daily management of a non-profit rehearsal and music workspace, combining digital services, venue operations, infrastructure, finances, partnerships and user experience.
What I did
- Designed, built and continuously improved the online booking platform for reservations, memberships, schedules and user-facing information.
- Translated operational requirements and user needs into clear booking flows, digital processes and practical workflows.
- Improved platform flows, content structure and communication based on direct user feedback and recurring operational needs.
- Overall responsibility for daily operations, finances, subsidies, planning, space management, communication, partnerships and activities.
- First point of contact for users, volunteers, suppliers and external partners, with responsibility for reservations, access and practical follow-up.
- Set up and manage access control, badges, access logs, camera surveillance, smart lighting, automated locks and related first-line troubleshooting.
- Coordinated and contributed to the construction and development of rehearsal spaces and recording facilities.
- Earlier involvement included the (re)branding of VLOER 1, including its logo, visual identity and communication materials.